You can contact B&M on their national customer service telephone number 0151 728 5400 to discuss the opening times of one of their UK stores or to enquire about any ongoing bargains and deals.


Customer Service Contact Number – 0151 728 5400

You can contact B&M on their customer service number 0151 728 5400 for information about the opening times of your nearest branch of the store. Alternatively, you may have questions about the stock availability of a particular item of homeware, furniture or curtain fitting. If you would like to claim a refund but have lost your sales receipt then you may ask what else counts as a proof of purchase when returning an item in store. Callers should also call B&M if you require support putting together a flat pack or self-assembly product however they may be given the contact details of the manufacturer for further information.

You can call the national B&M customer service number to request a home delivery for larger items such as garden furniture and home electronics. As the store regularly has clearance sales you may wish to discuss any price reductions on popular household items such as TVs or vacuum cleaners. You can also contact the bargain retailer to ask how to enter any of the B&M customer competitions or to ask about any ongoing promotional deals on DIY products and school stationary.


Cost of Calling B&M

The B&M customer service helpline uses a local-rate contact number beginning with a ’01’ area code that will charge callers the standard per-minute rate as any other local call from a UK mobile or landline. However, you may be able to contact a member of the B&M customer service team for free if your landline deal has free calls or if your mobile tariff comes with inclusive free minutes.


Other Ways to Contact B&M

Online Store Locator

Not all enquiries can be resolved over the phone thus you may need to speak to a member of B&M staff in person, to do so you can find the address of your nearest branch after entering your postcode in the B&M Online Store Finder.


Write to the Head Office

Customers who are unhappy with the service received or the quality of a store products should make a formal written complaint when writing to the B&M Head Office at the following postal address:

B&M Retail Limited,
The Vault,
Dakota Drive,
Estuary Commerce Park,
L24 8RJ,
United Kingdom