You can contact EE on their freephone mobile enquires number 0800 079 0103 if you are unable to dial 150 from your handset but would like to speak to a customer service advisor regarding your SIM tariff arrangement.


Mobile Phone Enquiries – 0800 079 0103

Contact EE on their freephone mobile enquiries telephone number 0800 079 0103 if you are unable to dial 150 from an EE handset. Callers will be able to discuss a recent bill before asking for a full account summary if they believe that their monthly statement displays an overcharged amount. A customer service representative can also inform customers how to top up their 4GEE data if they have run out and do not have access to WiFi in order to get online. Alternatively, you may wish to use this number to ask how to upgrade to a new iPhone or Android mobile handset before asking how many minutes and texts will be included in their monthly tariff offer. Moreover, if you would like to take out a new contract then you may consider the option of a pay as you go SIM to reduce your monthly costs. Callers can also get in touch to ask to leave their contract early but please note you may be subject to a cancellation fee that is dependent on how long is left in your tariff deal.

It is recommended that callers use this number for technical support if they are having trouble with their EE mobile app, for instance if you have forgotten your login details or you wish to avoid paying your bill twice. Moreover, you can request additional support if you are unable to find an item on the EE shop and would like to complete a purchase over the phone.


EE Broadband Enquiries – 0800 079 8586

You should phone EE UK on their freephone broadband enquiries contact number 0800 079 8586 to discuss the Internet services offered by the mobile network. New customers can enquire about the cost of the unlimited Internet package before requesting fibre optic broadband to be installed at their home address. Furthermore, existing EE broadband customers can use the above number to request payment support if they would like to pay a late bill, clear their arrears, or set up a new monthly direct debit from their bank account.


Information about Call Costs and Opening Times

The EE call centre uses freephone 0800 contact numbers meaning that you can get in touch with a customer survive representative completely free of charge from both UK mobiles and landline telephones. You can reach the EE call centre during the opening hours of 8am-10pm Monday to Friday and from 8am-8pm on weekends.


EE Phone Numbers

EE Department UK Contact Number Opening Hours
Calls from an EE Mobile 150 8am-10pm Monday to Friday, 8am-8pm on weekends
Mobile Phone Enquires 0800 079 0103 8am-10pm Monday to Friday, 8am-8pm on weekends
EE Broadband Customers 0800 079 8586 8am-10pm Monday to Friday, 8am-8pm on weekends
4GEE Mobile Wi-Fi Customers 07953 966 502 8am-10pm Monday to Friday, 8am-8pm on weekends


EE Store Locator

If you would like to to discuss your EE handset and tariff in person then you may wish to book a meeting with a customer service representative in your nearest EE branch and can find the relevant address and contact details on the Online Store Locator tool.