If you want to track your parcel, then you need only contact MyHermes on their tracking phone line on 0844 644 3593 (for 7p/minute + operator access charge).
In 2009, MyHermes was introduced by the Hermes Group to serve the consumer market. MyHermes utilises the expertise and resources of its parent company thereby providing their customers the best courier service available in the UK. To make things better for their customers, MyHermes made it a point to be affordable and flexible. Their best-selling services include their 2-day and 3-day delivery options.
They also have more than 4,500 ParcelShops that serve as drop off depots. Chances are, wherever you are, there is a MyHermes ParcelShop nearby. These shops are most commonly located at local convenience stores as well as some major supermarkets. You can drop off your parcels anytime between 8am and 8pm, daily.
Their 3-day delivery service even includes doorstep collection for those who prefer to have the MyHermes courier crew collect parcels straight from their home.
The services that are offered by MyHermes are best for small businesses that deal with deliveries on a daily basis or online shoppers who want to use a reliable courier services.
How to Get in Touch with MyHermes
If you’re a customer waiting for a delivery from MyHermes, you can contact their customer service by tweeting them @myHermes. If you wish to track a parcel, then you can call their tracking line on 0844 644 3593. You should also phone this number for general enquiries about their service, for example you would like to know how much it will cost to send a parcel of a certain size through their service.
Sadly mistakes can occur and it is important to let them know so that they can avoid such mistakes in future and so that you can be properly compensated. If you would like to complain to Hermes about your myHermes service you should call their head office directly using their official contact number 0844 543 7411.