Contact O2 using their UK customer services telephone number 0344 809 02 02 to discuss your monthly contract payments or the mobile broadband Internet services available as customer of the telecommunications company.

About O2

O2 is the name of the UK branch of the Spanish international telecommunications company, known as Telefonica. However within the United Kingdom, O2 is the second largest network provider through its pay-as-you-go SIMs and monthly tariff deals. O2 has roughly 500 high street stores across the UK where customers can buy a new mobile handset or contract while also taking their current phone in for technical support.

O2 Customer Services – 0344 809 02 02

Contact O2 customer services on their UK landline helpline number 0344 809 02 02 for enquiries if you do not have your O2 mobile on hand. Even if you are using the landline customer services number, you can ask questions relating to your O2 contract such as whether you can leave your tariff early in order to upgrade to a newer mobile handset. Furthermore callers can also discuss the process of how to cancel their contract if they are unhappy with the services or any additional charges that have been added to a monthly minutes deal. Callers should ask the O2 representative for assistance with everyday account transactions if they would like to pay a bill or to purchase extra add-on data by telephone. You should also contact O2 if you intend to travel oversees so you can enquire about the cost of international data roaming charges or of making a call to the UK from abroad.

Pay Monthly Mobile Broadband – 0344 809 02 02

Contact O2 on their UK helpline number for monthly broadband enquiries 0344 809 02 02 if you would like to discuss the Internet services available with the telecommunications company. For instance you can ask the mobile broadband advisor about the cost of the monthly Internet deals including the price of premium packages that include extra download data. Alternatively if you are having connectivity problems then you should ask the O2 broadband representative for troubleshooting advice when restoring your Internet services. However if there is a fault in your local area then it is advised that you contact the O2 mobile broadband advisor when your Internet service is estimated to be back online.

Call Costs and Contact Hours

Both the O2 customer services and mobile broadband helplines operate a geographic 03 contact number meaning that all calls will be charged the standard local per-minute rate from both UK landlines and mobiles. However O2 customers will be able to contact a representative for free if they dial 202 from their mobile handset.

Furthermore the O2 customer services helpline has the opening hours of 8am-9pm Monday to Friday, 8am-8pm Saturday and 8am-8pm Sunday, whereas the mobile broadband team is available to be contacted from 8am-8pm Monday to Friday and 9am-5pm Weekends.

Essential O2 Contact Numbers

O2 Department UK Contact Number Opening Hours
Customer Services from O2 Mobile 202 8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday
Customer Services from a Landline 0344 809 02 02 8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday
Customer Services from Abroad +44 344 809 02 02 8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday
Pay Monthly Mobile Broadband 0344 809 02 02 8am-8pm Monday to Friday, 9am-5pm Weekends
Pay As You Go Mobile Broadband 0344 809 0222 8am-8pm Monday to Friday, 9am-5pm Weekends
Business Mobile Broadband 0800 977 7337 8am-8pm Monday to Friday, 9am-5pm Weekends

 

O2 Online Chat

If you are unable to contact the telecommunications company over the phone then you can still enquire about your mobile phone or broadband services online as O2 operates Live Chat Tool on their UK website.